Shipping policy
📦 Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
🚚 Shipping Times & Carriers
We currently ship to customers within the United States using USPS, UPS, or FedEx, depending on your location.
Estimated delivery times:
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Standard Shipping: 3–7 business days after processing
-
Expedited Shipping (if selected): 2–3 business days
Please note that shipping times may vary during holidays or promotional events.
💲 Shipping Rates
We offer Free Standard Shipping on all U.S. orders over $50.
Expedited options are available for an additional fee.
🌎 International Shipping
At this time, we currently ship within the United States only.
If you are outside the U.S., please visit our Amazon listing for international options:
👉 https://www.amazon.com/DOOR-HALO-Keyhole-Light-Energy-Saving/dp/B09MV9HVVR
📫 Order Tracking
Once your order ships, you’ll receive an email with your tracking number.
You can track your package directly through the carrier’s website.
⚠️ Delays, Lost, or Damaged Packages
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at
📧 help@doorhalo.com
We will work with the carrier to resolve the issue as quickly as possible.
💬 Questions
If you have any questions about your order or shipping, please reach out to our support team at
📧help@doorhalo.com
We typically respond within 24 hours on business days.